Excellent service per usual!I’ve been a customer here for over 2 years & I continue to receive exceptional service. Amber, Veronica, & Sierra are always ready to professionally meet the needs of patients. I was just telling Amber how hard good customer service is in healthcare & I feel that it is a sentiment she is fully aware of. Amber sets a good pace for the culture of health administration at Pure Suites.We love the snacks and the chocolate! I always come here hungry and it’s not always on purpose

The staff always strive to make sure the patients are comfortable AND happy — boy does it show. They really do go out of their way, but it feels natural— hard to fully explain, but I just feel real safe here, and that’s important to me.I always feel such a pressure that lifts from me when I come to Pure. It’s a hassle free experience and I know they care about doing their best and I can feel it every month just for one 3 hour appt. It’s important to me because my health has been my full time job, so when I find a team I can trust with managing an important part of my life, I get excited and relieved at the same time.Oh, & another exceptional quality I forgot to mention in the customer service- the ladies always think proactively. Like, they think of what I’d forget for weeks at a time and always so timely. Veronica helped me set one of my appts aligned with my long term goals & ahead of some unforeseen events. It was the same quality of experience I had with Tyler when I first came to Pure. & I overheard Amber employing the same quality service to another patient over the phone. Just proactive and present. You can tell they listen to patients & keep up with what’s going on with the whole person. Yes, that’s what it is— whole person care approach. They have nailed it!!The bar is set very high after Pure. I’m always telling the other offices to take note

You can catch me saying ‘be more like Pure Suites, they figured it out’

Welcome back Veronica, it was so good to see you! Thank you for taking care of my needs ladies!! Till the next review

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